If you need to see the Tax or Water Clerk you must make an appointment. Please call them at 705.848.2287 ext. 2109 (Taxes) or ext. 2108 (Water).
Property Taxes
The City of Elliot Lake’s Tax Department is responsible for the billing and collection of all interim, final, and supplementary property tax billings.
The Tax Department also administers a number of provincial mandated programs including a low-income seniors and low-income disabled tax deferral program, commercial/industrial vacancy rebates, and registered charity rebates.
Frequently Asked Questions
The Municipal Property Assessment Corporation's (MPAC) is responsible for determining the assessment value for all properties across Ontario.
These assessment values are delivered to municipalities, who use these values to calculate their annual property tax rates.
Municipalities are not responsible for the assessment value of your property.
If you have any questions or concerns regarding the assessment value of your property, please contact MPAC at 1-866-296-6722.
If you disagree with your property’s assessed value and/or classification, you have the option to file a free Request for Reconsideration with MPAC before their filing deadline.
Under Section 357 of the Municipal Act, 2001 (“The Act”), a taxpayer may make an application to have their taxes cancelled, reduced, or refunded due to a variety of circumstances including demolition, razed by fire or removal of a mobile unit. Each of the circumstances are set out in Subsections 357 (1) and (1.1) of The Municipal Act and are detailed on the application form.
An application may be made by either the owner of the land, the owner’s spouse or other interested party. A separate application must be made for each tax year and must be made on or before February 28th of the year following the year in respect of which the application is being made.
You can download the application form here
For more details, please click here https://www.ontario.ca/laws/statute/01m25#BK464
The City of Elliot Lake does not determine the value of your property.
This is done by the Municipal Property Assessment Corporation (MPAC) which is completely separate and independent of the City of Elliot Lake. The Assessment Act requires that the assessed value of your property be based on what the property would likely sell for on a specific date. The most recent valuation date was January 1, 2016 for taxation years 2017 to 2020. Local property sales occurring around that date provide a basis as to the assessed value of similar unsold properties.
MPAC continually collects information about properties to ensure that those with similar features (age, size, location, construction, etc.) have similar but not necessarily identical assessed values.
Ask yourself if your assessed value is close to what you would have expected to sell your property for in January of 2016. What were similar properties selling for at that time?
MPAC is now providing an online service called “About My Property”. Using this service, property owners can review basic assessment information for their own property and compare similar properties.
Further information can be obtained from MPAC at www.mpac.ca or by calling 1-866-296-6722.
If you believe that your assessment is incorrect, you should first contact MPAC to discuss your assessment or verify details about your property.
If you still have concerns, you may ask MPAC for a formal reconsideration of your assessment.
There are no fees for a Request for Reconsideration (RFR).
The request must be filed within 90 days of receiving your assessment notice from MPAC.
You can obtain an RFR application on the forms section of the MPAC website or by calling MPAC at 1-866-296-6722.
The City of Elliot Lake offers a variety of payment options for your tax bill so you can find the method that is most convenient for you.
- Pre-authorized Payment Plan (PAP)
- Online & Telebanking
- At your financial institution
- At City Hall drop box at the front door
- At City Hall front desk Client Services
- Regular mail (please do not mail cash) to:
City of Elliot Lake
Tax Department
45 Hillside Dr. N.
Elliot Lake, ON P5A 1X5
- Most financial institutions let you make a payment on pre-set dates.
- If you need help setting up your water or property tax payments through online banking, please contact your financial institution.
Please follow the following steps:
1. Sign in to your financial institution’s online banking service for individuals.
2. Under “add a payee”, search for “ELLIOT LAKE”:
3. Select the following option:
ELLIOT LAKE (CITY) – TAX
- Please enter your 19 digit property roll number, no spaces and no dashes. (Example: 5741000012123450000) *Depending on your financial institution, you may be required to enter a 20 or 21 digit account number. If this is the case, simply add one (1) extra zero or two (2) extra zeros at the end of your 19 digit roll number.
- Pre-authorized payment forms are available for download.
- Email your completed forms to the City's Tax Department; or
- Mail to 45 Hillside Drive N., Elliot Lake, ON P5A 1X5; or
- Put the completed form in the drop box in front of City Hall.
- You can read more information on how pre-authorized payments work.
To update your banking information or to cancel your pre-authorized payment plan you may:
- complete the Cancellation/Suspend/Account Change Form or
- contact the Tax Department by email or 705.848.2287 ext. 2109
All updates or cancellations must be made at least 15 days prior to the withdrawal date
There is a fee for all payments that are not honoured by your financial institution. Customers on the PAP plan with more than two dishonoured payments in a 12-month period will be removed from the plan. Any balance will then become due on the regular due dates or 21 days after the payment was returned if after the due date. Any outstanding amount after the due date will be subject to penalty of 1.25% on the first of every month and 1.25% on the installment a day after the due date.
The Interim Tax Bill is mailed by the end of February each year and are due on:
- The first Thursday of April
- The first Thursday of June
The Final Tax Bill is mailed by the end of July each year and are due on:
- The first Thursday of September
- The first Thursday of November
As of January 18, 2021 you can now register to receive your Tax Bills and Notices directly to your email address instead of by mail. Please fill out the form below.
Request and Authorization for Electronic Bills
- A penalty of 1.25% will get applied to your property tax account if your payment is not received by the City by the installment due date.
- An interest charge of 1.25% will also be applied to your property tax account on the 1st of every month thereafter for as long as the installment remains unpaid.
We are pleased to announce that as of February 16, 2022, you may now submit your Change in Mailing Address for receiving property tax bills and notifications online. Simply select the online form button.
Mailing address changes can still be submitted by printing and filling out the Mailing Address Change Form and submitting it to the City’s Tax Department.
You may submit your form in any of the following ways:
- email the completed form;
- mail it to the Tax Department at City Hall; or
- use the drop box located at the front doors of City Hall.
- View the latest City of Elliot Lake tax rates.
- Each year the City will establish a budget to provide for municipal services and infrastructure.
- A tax rate is calculated in accordance with Provincial legislation which meets the funding requirements identified in the budget.
- The Province sets the education tax rates for all properties.
- The residential education tax rate is the same province-wide.
- You can download and complete an Application for tax relief in respect of tax increases for low-income seniors and low-income persons with disabilities.
- Submit your completed form to the City's Tax Department Department at City Hall. Please call 705-848-2287 ext. 2109 or email the Tax Department for more information.
- You can download, complete and submit your Property Tax Rebate for Vacancies in Commercial or Industrial Buildings form to the City's Tax Department at City Hall.
- If you would like to pay your taxes independently, you should contact your mortgage company.
- The mortgage company must send a letter to the City’s tax department stating that the mortgage company is no longer responsible for paying taxes on that property.
- Contact the school board to which you want to designate your support.
- If you have children in the school system, the application forms can be completed at the school.
- If you do not have children in the school system but wish to change your support, contact the appropriate school board to obtain the applications.
- If a residential taxpayer has children enrolled in multiple school systems, school support can only be designated to one school board.
The Municipal Act, 2001, Sec. 352, authorizes the Treasurer to issue Tax Certificates. Generally, these are legal documents meant to be supplied to lawyers, acting for the owner on the purchase or sale of a property. Certificates give the annual taxes, any current or prior year arrears, and any local improvements billed to the property. There is a fee charged for this certificate. The information is valid only at the moment of production of the certificate, and does not anticipate future changes of the amount owing.
To request a Tax Certificate and make payment by credit card you may fill out our easy online form.
If you wish to pay by EFT please email us, or call 705.848.2287 ext. 2108.
The current fee charged for the Tax Certificate is $70.00 (NO HST).
Certificates are only generated, printed and sent once we receive payment. The City of Elliot Lake reserves the right to request additional information before generation of the certificate.
If the online form is used or a copy of the cheque paying for the certificate is emailed or faxed to this office (705.461.7244), a copy of the certificate will be sent.
- To order and pay by credit card use our easy online form.
- Please send all tax certificate requests by email along with proof of payment.
- Your original request along with a cheque made payable to “The City of Elliot Lake" must be mailed to the Tax Department, City of Elliot Lake at 45 Hillside Drive N., Elliot Lake, ON P5A 1X5.
Water Bill
All inquiries to water and sewer billing and your water meter are handled by the Treasury Department. Please contact them by email or at 705.848.2287 x 2108.
For inquiries related to your water and sewer service please contact the Public Works Department by email or at 705.848.2287 x 2600.
2025 WATER / SEWER SCHEDULE AND SERVICE RATES
Flat Water / Sewer Rates
- Each Commercial User Per Unit - Annual $1,050.00
- Each Residential Dwelling Unit - Annual $1,050.00
- Religious Institutions - Annual $525.00
Multiple Dwellings, 7 Units or More
Quarterly Billings
- Each Dwelling Unit - Quarterly $262.50
Meter Rates Per Quarter per m3
- first 100 m3 $1.40
- next 250 m3 $2.58
- next 1,200 m3 $1.86
- Balance $1.13
Minimum Charge per quarter $262.50
Additional Service Fees
- Service Disconnection $50.00
- Service Connection $50.00
- Thawing Frozen Water Time & Materials (min $225) $225.00
- First Time Connection Time & Materials (min $1000) $1,000.00
- Meter Sealing Time & Materials (min $84) $84.00
- Refusal to Install Water Meter Flat Rate Monthly Fee $500.00
- Meter Tampering / By-Pass Meter Per identified occurrence $1,000.00
- Water Supply Leak Investigation Time & Materials (min $225) $225.00
- Sewer Lateral Rodding (Camera) Time & Materials (min $225) $225.00
- After Hours Call Out For Sewer Back Up Emergency Time & Materials (min $225) $225.00
- Fire Hydrant Maintenance Time & Materials (min $225) $225.00
- Residential water accounts are billed on a flat rate which is determined and set on a yearly basis.
- The water is billed twice a year, each for 6 months of the year.
- There are two scheduled water due dates each year:
- First Thursday in March
- First Thursday in July (unless it falls on a holiday, then it will be the second Thursday)
- Commercial water accounts are billed based on consumption after the minimum charge, which is the flat rate for that specific year.
- Should the meter not read for that specific billing period, your consumption will be estimated based on historical data.
- Multi-residential water accounts are billed per unit using the flat rate for the specific year. Instead of it only being billed two times a year, it's billed on a quarterly basis.
- The water is billed four times a year, for periods of 3 months each.
- There are four scheduled water due dates each year.
- Second Thursday in March
- Second Thursday in June
- Second Thursday in September
- Second Thursday in December
Residential and Churches accounts (2 times per year)
- 1st Installment issued in January
- 2nd Installment issued in May
Multi-residential and Metered accounts (4 times per year)
- Q1 issued in February
- Q2 issued in May
- Q3 issued in August
- Q4 issued in November
As of January 18, 2021 you can now receive paperless billings. Simply fill out the form below and your bill will now come directly to the email address you provide.
Request and Authorization for Electronic Bills
The City of Elliot Lake offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you.
- Pre-authorized Payment Plan (PAP)
- Online & Telebanking
- At your financial institution
- At City Hall drop box at the front door
- At City Hall front desk Client Services (temporarily not available due to COVID-19)
- Regular mail (please do not mail cash) to:
City of Elliot Lake
Water Department
45 Hillside Dr. N.
Elliot Lake, ON P5A 1X5
Most financial institutions offer internet or telephone banking.
To set your water up as a payee to make a payment;
- Search ELLIOT LAKE
- Select WATER/UTILITIES
- Enter your account number found at top right of bill
Please allow at least 3 business days for the City of Elliot Lake to receive and process your payment.
Do NOT leave CASH in the drop box.
We will accept (made payable to City of Elliot Lake):- Cheque,
- Money order, or
- Certified cheque
Please place your payment in an envelope and make sure your account number and address are on your cheque. Also enclose the stub from your bill or notice to ensure the payment gets applied to the proper account.
- Include your water utility stub from your bill or notice
- Allow sufficient time for the payment to be sent to avoid penalty
- Make cheques, money orders or certified cheques payable to City of Elliot Lake
- Write your account number and address on the cheque and enclose stub from bill or notice to ensure the payment gets applied to the proper account
Mail payment to City of Elliot Lake to:
City of Elliot Lake
Water Department
45 Hillside Drive North
Elliot Lake, ON P5A 1X5
Yes, you may pay your bill at the front desk of City Hall.
City Hall Hours are Monday to Friday 8:30 am-4:30 pm (excluding holidays).
Our pre-authorized payment plan is a convenient way to pay your water utility bill. It offers you the convenience of not writing a cheque, spending time and money mailing payment, not worrying about late payments or charges and not experiencing line-ups at your bank or City Hall. The City of Elliot Lake will process the amount on a specified date. Your current bill must be paid in full before you can enroll in the plan, or the balance plus any future balance will be paid in full by the current year.
Pre-authorized payment forms are available for Water accounts
Submit your completed form to the City's Water Department by:
- email,
- using the drop box at City Hall front door,
- or via regular mail to:
City of Elliot Lake
Water Department
45 Hillside Dr. N.
Elliot Lake, ON P5A 1X5
- complete the Cancellation/Suspend/Account Change Form or
- contact the Water Department by email or 705.848.2287 ext. 2108
All updates or cancellations must be made at least 15 days prior to the withdrawal date
You may qualify for a one time water payment directly to the City of Elliot Lake from Ontario Works, even if you are not on the program. Ontario Works also offers direct payments to the City on the water account holders behalf.
To find out if you qualify for any of their programs contact Ontario Works by calling 705.848.7153 or 1.800.461.7263, 8:30 am to 4:45 pm.
The City of Elliot Lake has the right to disconnect a water service should the account be past due for 30 days after the due date.
In the instance of the above, a shut off notice will be delivered and the Public Works Department will disconnect your service. A $100.00 OFF/ON charge will be applied to your account. The FULL outstanding balance, including the OFF/ON charge MUST be paid in FULL prior to re-connecting the water.
Tenants can still pay the water bill on the property owners behalf.
Bills will remain in the landlord's name. Bills are sent to the landlord at the mailing address on file. The landlord can then make arrangements with their tenant for payment of the account and the landlord remains solely responsible for any unpaid amounts.
If you are purchasing a new home after selling your other home; and it's within the City of Elliot Lake and wish to have your water account on pre-authorized payments, a new form is required for that specific property address.
Your lawyer will provide the documentation on closing to the City of Elliot Lake and the water account will get transferred to your name.
If there is a balance owing, you will be sent a notice with the amount and the due date. Should you wish to ensure we received the documentation, please allow at least 2 weeks after the closing date to contact the City.
To Change your mailing address fill out our change of address form.
Should you have a balance left owing to the City and it's deemed your responsibility, it will be paid to the City of Elliot Lake in respectable time.
Pre-authorized payments are available; fill out our Water Pre-authorized Payment Plan Form
See pre-authorized payment section for more information on how to make arrangements.
Email us or call 705.848.2287 ext. 2108.
The City of Elliot Lake's hours of operation are weekdays, Monday to Friday from 8:30 to 4:30.
Voicemail and emails will be returned within 2 business days.
To request a Water Certificate and make payment by credit card you may fill out our easy online form.
If you wish to pay by EFT please email us, or call 705.848.2287 ext. 2108.
The current fee charged for the Water Certificate is $70.00 (NO HST).
Certificates are only generated, printed and sent upon receipt of the fee for same. If the online form is used or a a copy of the cheque paying for the certificate is emailed or faxed to this office (705.461.7244), a copy of the certificate will be sent.
- To order and pay by credit card use our easy online form.
- Please send all tax certificate requests by email along with proof of payment.
- Your original request along with a cheque made payable to “The City of Elliot Lake" must be mailed to the Water Department, City of Elliot Lake at 45 Hillside Drive N., Elliot Lake, ON P5A 1X5.
Contact Us
Property Taxes
45 Hillside Drive North, Elliot Lake
Ontario, Canada P5A 1X5
T. 705.848.2287 x2109
F. 705.461.7244
E-Mail Us
View this Location
Water Billing
45 Hillside Drive North, Elliot Lake
Ontario, Canada P5A 1X5
T. 705.848.2287 x2108
F. 705.461.7244
E-Mail Us
View this Location